Refund policy

Return Policy

Last updated: May 20, 2025

Thank you for shopping with HeyMorning! We are committed to providing you with high-quality templates that help you stay organized and productive. As a digital product store, we want to ensure that you have a seamless experience. Please read our Return & Refund Policy carefully before making your purchase.

1. All Sales Are Final

Due to the nature of our digital products, all sales are final. We do not accept returns, exchanges, or offer refunds once a purchase has been completed. We highly recommend reviewing the product description and ensuring that the template you are purchasing meets your needs before finalizing your order.

2. Customization Services

We understand that sometimes our templates might need a little extra touch to fit your specific needs. That’s why we offer customization services for our spreadsheets. Please note that any customization request made after the purchase is final and is not eligible for a refund or exchange.

If you are interested in a custom order, please contact us before completing your purchase to discuss the details. Customization services will be completed as per the agreed specifications and timelines.

3. Product Issues & Technical Support

If you encounter any issues with downloading your templates or require assistance with technical support, please reach out to us. We are here to help!

You can contact us via email at hello@heymorningstudio.com. We aim to respond to all inquiries within 24 hours. Please include your order number and a brief description of the issue you’re experiencing to help us assist you more effectively.

4. Policy Modifications

We reserve the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page with the updated “Last Updated” date. We encourage you to review this policy periodically to stay informed of any updates.

Thank you for choosing HeyMorning for your digital template needs. We appreciate your support and look forward to helping you stay organized!